Security Center

Woman sitting with laptop and mail at kitchen table

At Commercial Bank we believe that one of the best ways to arm yourself against fraud is with information.  In this section we will provide you with information on how to protect your personal identifying information and links to online resources. We will also provide you with information on the different types of fraud, scams and safety tips.

Scams

A fraudulent or deceptive act or operation.

For more information on scams, click on the topics below.

Telemarketing Scams

Job Scams

Fake Check Scams

Tax Scams

Sweepstakes Scams

Romance/Dating Scams

Text Message Scams: Smishing

Michigan Department of Attorney General Consumer Alerts

Ransomware

Ransomware is a type of malware that restricts access to infected computers and requires victims to pay a ransom in order to regain full access to their data. Ransomware is typically spread through spear phishing emails or by unknowingly visiting infected websites.

Report ransomware to:

United States Secret Service Electronic Crimes Task Forces at: www.secretservice.gov/investigation/#field

For more information, please visit, United States Secret Service & Homeland Security Investigations

Identity Theft

Identity theft happens when someone steals your personal information and uses it without your permission.  It is a serious crime that can wreak havoc with your finances, credit history and reputation.  It can take time, money, and patience to resolve.

Victims of identity theft involving Commercial Bank customers should call  989-875-4144 immediately during normal business hours, and ask for the Security Department or by visiting your local branch.

For more information on Identity Theft, click the link below.

Identity Theft

Internet Security

Scammers, hackers, and identity thieves are looking to steal your personal information and your money.  There are steps you can take to help protect yourself, like keeping your computer software up-to-date and not giving out any of your personal information.

Click here for more information.

Mobile Banking

Online Banking Fraud Prevention Information

Partnering For Online Security 

Internet Fraud Scams

There are unique risks associated with children online. For more information, visit the links below.

Keeping Children Safe Online

Dealing with Cyberbullies

Talking with Kids About Being Online

Debit Card ATM Card Fraud

"What happens if my card was part of a security breach?" 

Click here for security breach details

Prevention Tips

Click here for information on ATM/Credit Card Skimmers

ATM Safety

*If you're planning a trip out-of-state or abroad, it is important to let Commercial Bank know of our travel plans.  The most important reason to keep our team informed is to avoid interruptions in debit card services during your travel.  If you are planning a trip, please call 800-547-8531 during our normal business hours.