Security Center

Security Center

Woman sitting with laptop and mail at kitchen table

At Commercial Bank we believe that one of the best ways to arm yourself against fraud is with information.  In this section we will provide you with information on how to protect your personal identifying information and links to online resources. We will also provide you with information on the different types of fraud, scams and safety tips.

Customer Awareness

Coronavirus (COVID-19):

Those Free COVID-19 Money Offers on WhatsApp and Facebook are Scams

Keep calm and avoid Coronavirus scams

COVID mask exemption cards are not from the government

Help COVID-19 Contact Tracers, Not Scammers

The IRS Won't Call About Your Stimulus Money

Is a Scammer Getting Unemployment Benefits in Your Name?

How to Avoid COVID-19 Government Imposter Scams

What to Know About the Economic Impact Payment Debit Cards

COVID-19 Scams Targeting College Students

COVID-19 Contact Tracing Text Message Scams

Coronavirus Stimulus Payments: What You Need to Know

Behind on Car Payments Because of the Coronavirus?

COVID-19 Scam Reports, by the Numbers

Coronavirus Checks: Flattening the Scam Curve

Avoiding SSA Scams During COVID-19

Avoid Scams While Finding Help During Quarantine

Grandparent Scams in the Age of the Coronavirus

Want to Get Your Coronavirus Relief Check? Scammers Do Too

FAQs: Bank Customers Affected by Coronavirus Disease 2019 (COVID-19)

COVID-19: Checks From the Government Scam

Coronavirus: Scammers Follow the Headlines

General Security Tips:

How to Spot, Avoid and Report Imposter Scams

Heard About the “Waiting Package” Phishing Scam?

"You've won! Now pay us" is always a scam

Scammers impersonate the FTC, too

Scam Emails Demand Bitcoin, Threaten Blackmail

Hang up on Tech Support Calls

Debt Dropped From Credit Report Still Owed

How Long Does It Take for Information to Come Off Your Credit Reports?

The Bottom-Line on Fake Checks Scams

Protect Yourself From Mobile Payment Scams

Tax Identity Theft Awareness Week: February 3-7

Getting Your Credit Report

Tips from FTC: Picking Up the Pieces After a Disaster


A fraudulent or deceptive act or operation.

For more information on scams, click on the topics below.

What's a Money Mule Scam? 

SIM Swap Scams: How to Protect Yourself

Potential Hurricane Dorian Cyber Scam

Worshipers Target by Gift Card Scam

Who's Reporting Robocalls?

Mystery Shopping Scams is NOT affiliated with the Government Agency

Phony Online Car Sales

IRS Warns of New Tax Scams

Telemarketing Scams

Job Scams

Fake Check Scams

Tax Scams

Sweepstakes Scams

Romance/Dating Scams

Text Message Scams: Smishing

Michigan Department of Attorney General Consumer Alerts

Money Mule Awareness

International Students

Calls from the Social Security Administration

Phishing: Don't take the bait!

Keep tech support strangers out of your computer

KnowB4 "Scam of the Week" Blasts:

Smishing for Access to Your Bank Account

Working from Home? Don't Fall for This "Phony" Call

Exploiting the Coronavirus: Watch Out for These Scams!

Watch Out for This Clever New Credit Card Phishing Scam

Another SMS Scam - PayPal Edition

Goodbye Windows 7, Hello Social Engineering Scams

Cybercriminals Using Microsoft's Sway Application for Phishing Scams

Watch Out for "Free Gift" Scams


Ransomware is a type of malware that restricts access to infected computers and requires victims to pay a ransom in order to regain full access to their data. Ransomware is typically spread through spear phishing emails or by unknowingly visiting infected websites.

Report ransomware to:

United States Secret Service Electronic Crimes Task Forces at:

For more information, please visit, United States Secret Service & Homeland Security Investigations

Identity Theft

Identity theft happens when someone steals your personal information and uses it without your permission.  It is a serious crime that can wreak havoc with your finances, credit history and reputation.  It can take time, money, and patience to resolve.

Victims of identity theft involving Commercial Bank customers should call  989-875-4144 immediately during normal business hours, and ask for the Security Department or by visiting your local branch.

For more information on Identity Theft, click the link below.

Identity Theft

IRS Security Awareness Newsletter

Internet Security

Scammers, hackers, and identity thieves are looking to steal your personal information and your money.  There are steps you can take to help protect yourself, like keeping your computer software up-to-date and not giving out any of your personal information.

Click here for more information.

What You Can Do to Fend Off Hackers

Mobile Banking

Online Banking Fraud Prevention Information

Partnering For Online Security 

Internet Fraud Scams

There are unique risks associated with children online. For more information, visit the links below.

Keeping Children Safe Online

Children's Online Privacy Protection Act (COPPA) Tips

Dealing with Cyberbullies

Talking with Kids About Being Online

Buying Internet-Connected Smart Toys

Back to School: Online Safety

Debit Card ATM Card Fraud

"What happens if my card was part of a security breach?" 

Click here for security breach details

Prevention Tips

Click here for information on ATM/Credit Card Skimmers

ATM Safety

*If you're planning a trip out-of-state or abroad, it is important to let Commercial Bank know of our travel plans.  The most important reason to keep our team informed is to avoid interruptions in debit card services during your travel.  If you are planning a trip, please call 800-547-8531 during our normal business hours.


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