Security Center

At Commercial Bank we believe that one of the best ways to arm yourself against fraud is with information.  In this section we will provide you with information on how to protect your personal identifying information and links to online resources. We will also provide you with information on the different types of fraud, scams and safety tips.

Cyber Safety Spotlight

Stay Informed and Secure with Cyber Safety Spotlights

Our Cyber Safety Spotlights offer short, informative videos designed to help you protect yourself and your business from cyber threats. These easy-to-understand videos will guide you through the best practices for navigating the digital world safely and confidently.

KnowB4 Scam of the Week Blasts

Security Awareness: Scam of the Week Blasts

KnowB4, a leader in security awareness and training solutions, reports on the top scams that are making headlines in cybersecurity. Please see their alerts below to stay up to date on what you should be looking out for!

Learn More
Scams

A fraudulent or deceptive act or operation.

For more information on scams, click on the topics below:

Dating / Romance Scams 

Looking for love? Watch out for scammers

Romance/Dating Scams

Bad Romance: Top “Love Game” lies told by romance scammers

Caught in a Bad Romance

Achy Fakey Heart (Romance Scams)

Gift Card Scams

Discounted phone, TV, or internet services of you pay with a gift card? No, it's a scam

Check out gift cards before you buy them

Only scammers tell you to buy a gift card to pay them 

In the check-out line buying gift cards? Read on to avoid a scam

Is that gift card helping your congregation or paying a scammer? 

’Tis the season to spot and avoid gift card scams

Charity / Donation Scams

Scam Alert: Charity and Donation Scams

Give to a charity, not a scam

Phishing

Dealing with spam texts, emails, and junk mail

Scammers are delivering phishing messages this holiday season

Phishing: Don't take the bait!

Quishing, the New Phishing

PayPal Phishing Scam Uses Invoices Sent Via PayPal – Krebs on Security

Solar Energy Scam 

Solar energy is rising in popularity. So are the scams

Don't waste your energy on a solar scam

Social Media / Email / Text Scams 

Is that unexpected text a scam? 

Parents: Talking to your kids about text scams

Scammers target young adults on social media with fake check scam 

Email or social media hacked? Here's what to do 

Job scams that start on social media: Appointment Setters

Did you get a call or text about a suspicious purchase on Amazon? It's a scam 

Got a call about fraud activity on your bank account? It could be a scammer

Telemarketing Scams

Text Message Scams: Smishing

"When are you free for coffee?" Long lost friend or a scammer trying to get you to respond? 

Servicemembers: Lending a helping hand? Don't hand over your phone

Is that person you met online really a military servicemember... or a scammer? 

Spot an ad on social for a low,low price on a brand name product? Think twice

That call or email saying you missed jury duty and need to pay? It's a scam 

Did you get a text from your own number? That’s a scam

Social Security Scams 

Don't send your Social Security number to an "employer" on WhatsApp. It's a scam 

Calls from the Social Security Administration

Did someone use your SSN to file taxes? Here's what to do

Spotting Scams and How to Protect Yourself 

Sure ways to spot a scammer

Five ways to keep scammers and hackers away

Three ways scammers try to steal your money

SIM Swap Scams: How to Protect Yourself

How to avoid TSA PreCheck scams

How To Spot, Avoid, and Report Fake Check Scams

Use Two-factor Authentication to Protect Your Accounts 

SCAM ALERT: Watch out! Scammers target everyone. 

What are the signs of a scam? 

Three ways to protect the personal info on your phone 

Spot and avoid home-related fraud this winter

Shopping Scams

Don't let scammers get in the way of your holiday shopping

Mystery Shopping Scams

Phony Online Car Sales

Fake check scam targets online car sellers

Shop Smart and Stay Safe this Holiday Season—Cybersecurity Tips

Shopping scams are in session for back-to-school shopping

Selling stuff online? Here’s how to avoid a scam

Bitcoin Scams

Scammers use Bitcoin ATMs to steal your money 

Sweepstakes Scams

Sweepstakes Scams

Tax Scams

IRS Warns of New Tax Scams

Tax Scams

No, that’s not the IRS texting about a tax refund or rebate. It’s a scam.

Tech Support Scams

Keep tech support strangers out of your computer

Money Mule Scam

Money Mule Awareness

What's a Money Mule Scam? 

Job Scams

Looking for a job? Scammers might be looking for you

Taking the “ploy” out of employment scams

Job Scams

Scammers reportedly using fake unemployment benefits websites as phishing lures

Other

Seemingly urgent security messages could lead to tech support scams

What to know about kids and video games, ads,  and unexpected payments

Help the FTC fight impersonation scams 

Avoiding rental listing scams

Contacted about long-lost relative's life insurance policy or an inheritance? It's a scam

Top Scam Report

FTC Data Spotlight: New insights about imposter scams 

FBI Fraud Alert 

Will your bank or investment fund stop a transfer to a scammer? Probably not 

Who's Reporting Robocalls?

Fake Check Scams International Students

VISA Holiday Threat Report 

Financial Fraud: Social Engineering 

Helping kids navigate the online world: welcome to Youville

Security is Everyone's Responsibility 

Heads up in your language 

Never move your money to "protect it." That's a scam 

Government impersonators mail fake notices to business owners

Did someone tell you to move or transfer your money? It could be a scam

Service Member Protections

Don’t answer another online quiz question until you read this

Protect yourself against scams this holiday season

Imposter scams targeting veterans and servicemembers

How to recognize a fake Geek Squad renewal scam

Scammers are posing as your TV and internet company

Defending against impersonator scams 

Protect your Medicare number, your other info, and your money 

Shutting down tech support scams 

Warning: Callers are impersonating FTC Commissioner Noah Phillips

Is a credit freeze or fraud alert right for you?

How to tell if someone is using your identity

New crypto payment scam alert

The Google Voice Scam: How this verification code scam works and how to avoid it

Amazon Impersonators: What you need to know

Don't send them money

Hot rental car market = scams

Hello, summer. Goodbye, scammers.

The Drug Enforcement Administration Isn't Calling

Scammers are scheming as Healthcare.gov reopens

Avoid Scammers Offering to Pay Your Rent

New tech support scammers want your life savings | Consumer Advice (ftc.gov)

Ransomware

Ransomware is a type of malware that restricts access to infected computers and requires victims to pay a ransom in order to regain full access to their data. Ransomware is typically spread through spear phishing emails or by unknowingly visiting infected websites.

Report ransomware to:

United States Secret Service Electronic Crimes Task Forces at: www.secretservice.gov/investigation/#field

Identity Theft

Identity theft happens when someone steals your personal information and uses it without your permission.  It is a serious crime that can wreak havoc with your finances, credit history and reputation.  It can take time, money, and patience to resolve.

Victims of identity theft involving Commercial Bank customers should call  989-875-4144 immediately during normal business hours, and ask for the Security Department or by visiting your local branch.

For more information on Identity Theft, click the link below.

Freezing? Maybe freeze your credit, too

Identity Theft Awareness Week 2025

Identity Theft

IRS Security Awareness Newsletter

Identity theft can happen to anyone

Internet Security

Scammers, hackers, and identity thieves are looking to steal your personal information and your money.  There are steps you can take to help protect yourself, like keeping your computer software up-to-date and not giving out any of your personal information.

Click here for more information.

What You Can Do to Fend Off Hackers

Mobile Banking

Online Banking Fraud Prevention Information

Partnering For Online Security 

Internet Fraud Scams

There are unique risks associated with children online. For more information, visit the links below.

Children's Online Privacy Protection Act (COPPA) Tips

Talking with Kids About Being Online

Buying Internet-Connected Smart Toys

Back to School: Online Safety

Debit Card ATM Card Fraud

"What happens if my card was part of a security breach?" 

Click here for security breach details

Prevention Tips

ATM Safety

*If you're planning a trip out-of-state or abroad, it is important to let Commercial Bank know of our travel plans.  The most important reason to keep our team informed is to avoid interruptions in debit card services during your travel.  If you are planning a trip, please call 800-547-8531 during our normal business hours.