What Do Customers Want From Their Bank?

What You Can Expect from Commercial Bank

Easy Banking Experience

Convenience is key in this day and age where many financial transactions are expected to be instant. It can be frustrating to not be able to keep track of your own financial transactions when you need to and to not be able to transfer funds at a moment’s notice. Commercial Bank’s easy online, telephone and mobile banking tools are available 24/7. If you prefer in-person banking, you can visit any of our mid-Michigan branches; see locations and hours here.

Coming soon to Commercial Bank customers: contactless payment technology! With our mobile wallet option, you can tap-to-pay with your debit card for even easier transactions.

Exceptional Customer Service

Dealing with larger banks that are too busy to get to know you? We know our customers like to be treated like humans, because they are. Making the switch to a community bank like Commercial Bank you will feel more comfortable and at ease with the level of service you’re receiving. When you call us, you can expect to talk to a real representative who can help you with whatever banking needs that you may have—and the best part is that they live and work in the same community.

Flexible Options

Sometimes one-size-fits-all works, but not for banking. Looking for a checking account with special benefits? Perhaps you want a line of credit for home renovations, or maybe you need a business loan to help get your business off the ground. Commercial Bank has the right thing for you, no matter what you’re looking to do.

Financial Security

Commercial Bank is proud to have been awarded a 5-star rating by Bauer Financial, the Nation’s Premier Bank Rating Firm, for financial strength and stability. You can rest assured knowing that your money is safe with us and that it will always be accessible to you.

Protecting yourself against fraud is important, especially when it comes to your hard-earned money. We think one of the best ways to stay safe from fraud is with information. Our Security Center is full of customer awareness tips and known scams so you can be aware of how to stay safe from fraud. 

Our Secure Checking makes it easy to keep your finances safer and get smart discounts on things you purchase regularly. These benefits can be yours for a small monthly fee of just $6.


If you have any questions on why switching to Commercial Bank could be a great decision for you, call us at (800) 547-8531 or call your local branch to speak to a representative.