Security Center

At Commercial Bank we believe that one of the best ways to arm yourself against fraud is with information.  In this section we will provide you with information on how to protect your personal identifying information and links to online resources. We will also provide you with information on the different types of fraud, scams and safety tips.

Cyber Safety Spotlight

Stay Informed and Secure with Cyber Safety Spotlights

Our Cyber Safety Spotlights offer short, informative videos designed to help you protect yourself and your business from cyber threats. These easy-to-understand videos will guide you through the best practices for navigating the digital world safely and confidently.

KnowB4 Scam of the Week Blasts

Security Awareness: Scam of the Week Blasts

KnowB4, a leader in security awareness and training solutions, reports on the top scams that are making headlines in cybersecurity. Please see their alerts below to stay up to date on what you should be looking out for!

Scams

A fraudulent or deceptive act or operation.

For more information on scams, click on the topics below:

Dating / Romance Scams 

Romance/Dating Scams

Why can't that new love interest meet in person? 

Gift Card Scams

Discounted phone, TV, or internet services of you pay with a gift card? No, it's a scam

Charity / Donation Scams

Stolen funds for the holidays: Spot this military bank scam

Phishing

Protect yourself from phishing scams

Social Media / Email / Text Scams 

Is that unexpected text a scam? 

Telemarketing Scams

Text Message Scams: Smishing

Can you spot a fake loan text scam?

Social Security Scams 

Calls from the Social Security Administration

Spotting Scams and How to Protect Yourself 

Use Two-factor Authentication to Protect Your Accounts 

What are the signs of a scam?

How to handle unexpected calls that claim your money is at risk

Sweepstakes Scams

Sweepstakes Scams

Tax Scams

Tax Scams

Hang up on unexpected calls saying you owe back taxes. Those are scams

That text of email about your "tax refund" is a scam

Did someone use your SSN to file taxes? Here's what to do

Money Mule Scam

What's a Money Mule Scam? 

Job Scams

Lights, camera, scam! Spot virtual casting call scams

Job Scams

Credit Scams

Spot the scams when fixing your credit

Looking to fix your credit? An illegal credit repair scam isnt the answer

Influencers are pushing this illegal trick to "fix" your credit report

Debt collection: Know your rights, avoid scams

Other

Can you unbox the signs of a reshipping scam? 

Protecting your personal information: Which documents to keep and which to shred 

Top Scam Report

Helping kids navigate the online world: welcome to Youville

 

 

 

Ransomware

Ransomware is a type of malware that restricts access to infected computers and requires victims to pay a ransom in order to regain full access to their data. Ransomware is typically spread through spear phishing emails or by unknowingly visiting infected websites.

Report ransomware to:

United States Secret Service Electronic Crimes Task Forces at: www.secretservice.gov/investigation/#field

Identity Theft

Identity theft happens when someone steals your personal information and uses it without your permission.  It is a serious crime that can wreak havoc with your finances, credit history and reputation.  It can take time, money, and patience to resolve.

Victims of identity theft involving Commercial Bank customers should call  989-875-4144 immediately during normal business hours, and ask for the Security Department or by visiting your local branch.

For more information on Identity Theft, click the link below.

Identity Theft

Get a credit freeze to stop identity thieves

Identity Theft Awareness Week 

Internet Security

Scammers, hackers, and identity thieves are looking to steal your personal information and your money.  There are steps you can take to help protect yourself, like keeping your computer software up-to-date and not giving out any of your personal information.

Click here for more information.

Nine Ways to Stay Safe Online 

Check and Debit Card Fraud

"What happens if my card was part of a security breach?" 

Click here for security breach details

Prevention Tips

ATM Safety

*If you're planning a trip out-of-state or abroad, it is important to let Commercial Bank know of our travel plans.  The most important reason to keep our team informed is to avoid interruptions in debit card services during your travel.  If you are planning a trip, please call 800-547-8531 during our normal business hours.