FAQ

This FAQ page provides answers to commonly asked questions about our services and processes. We’ve created it to offer clarity and transparency, and to help you quickly find the information you need. If you require additional details or have questions not addressed here, please contact us—we’re happy to assist.

Farewell to the penny: What do you need to know?

What’s changing with pennies?

The U.S. Department of the Treasury has ended the production of pennies. As existing supplies circulate, pennies may become less available over time.

Why was penny production ended?

The cost to produce a penny has exceeded its value for several years. Ending production helps reduce costs and reflects how currency usage continues to evolve.

Are pennies still legal tender?

Yes. Pennies remain legal tender and can still be used for transactions while they are in circulation.

How might this affect my banking transactions?

Due to lower availability, some transactions that require pennies may be impacted. Penny orders may not always be available, and processing times could vary.

Can I still get pennies at the bank?

We will continue to provide pennies when available. However, supply may vary, and we may not always be able to fulfill penny requests.

Will this affect my account balance or deposits?

No. Your account balances, deposits, and electronic transactions are not affected by these changes.

What about businesses that rely on cash?

We understand this change may take some adjustment. Our team is happy to discuss options and help business customers navigate cash-handling changes.

Who can I talk to if I have questions?

Please speak with a member of our branch team, or contact Treasury Management (treasury@commercial-bank.com) — we’re always happy to help and answer any questions you may have.