Scams are becoming more sophisticated every year. Criminals are using email, text messages, phone calls, and even social media to trick people into giving up personal information or money. At Commercial Bank, we want our customers across Michigan to stay alert and informed.
Understanding how to recognize a scam early is one of the best ways to protect yourself and your finances.
Scammers often try to create panic or pressure. They may claim your account is locked, your computer is infected, or that you owe money to the IRS or another agency. They want you to act fast before you have time to think. Always pause and verify the source before responding to urgent requests.
Fake messages often contain small errors. Check the sender’s email address or phone number carefully. If the message includes spelling mistakes, awkward language, or unusual links, it may be a scam. Even if the name looks familiar, the contact could be faked or hacked.
Legitimate businesses, including banks, will not ask for personal information like your account number, Social Security number, or online banking password by phone or email. If someone contacts you unexpectedly and asks for this kind of information, it is best to hang up or delete the message.
Links or attachments in a scam message may lead to fake websites or install malware on your device. If you are unsure about a message, go directly to the official website of the company instead of clicking the link. If you receive an unexpected attachment, do not open it.
Adding an extra layer of protection to your online accounts can help prevent unauthorized access. Multi-factor authentication typically sends a code to your phone or app that you must enter in addition to your password. This makes it much harder for scammers to access your account, even if they get your login credentials.
If something feels off, it probably is. Scammers often rely on confusion or urgency to get you to act. If you are unsure whether a message or call is real, contact the company directly using contact information you trust.
If you think you may have received a scam message pretending to be from Commercial Bank, do not respond or click any links. Instead, call or visit your local branch in Alma, Grand Rapids, Greenville, Hastings, Ithaca, Mason, Middleton, St. Louis, or Okemos. Our team can help you determine whether the message is real and guide you on what to do next.
Staying informed and alert is your best defense against fraud. At Commercial Bank, we are committed to helping you protect your money and your peace of mind.
To learn more, please contact us or stop in to one of our Michigan Branch Locations nearest you!
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