Please remember that we are always here to help you in any way we can. You can count on us to remain vigilant and actively monitor the situation at hand in order to help protect our customers, staff, and the well-being of the communities we serve. As more information becomes available, we will continue to keep you updated.
Commercial Bank’s key efforts to-date to help combat the spread of COVID-19:
As an essential business, it is our commitment to you to remain open and provide you with the safe and efficient financial services you need during the evolving situation surrounding this pandemic.
Commercial Bank has been recognized as one of the strongest banks in the nation, so you can rest assured knowing that your money is safe, FDIC insured, and that it will always be accessible to you.
Please see the several ways you can still access your accounts with us below:
We are in this together and ready to help you through these challenging times. We will continue to work hard for our customers during this crisis. If you have been negatively impacted by the pandemic, please reach out to any of our residential mortgage, commercial, or your local deposit team members to discuss your options.
Mortgage Loan Assistance:
No one experiencing financial hardship due to COVID-19 should lose their home during this crisis. Please contact your mortgage lender to discuss your options.
Business Loan Assistance:
We’re dedicated to supporting our local businesses impacted by the COVID-19 pandemic. As your trusted financial partner, we care about your success as much as you do. Please contact your commercial lender to discuss your options.
Customer Service Assistance:
For deposit-related assistance, our customer service staff is available by calling your local branch or our toll-free line at 800.547.8531, Monday-Friday from 8 am-5 pm and Saturday from 9 am-12 pm (ET) to assist you with any questions or concerns you might have.
With more than 128 years of banking in Michigan, Commercial Bank is here to help you through the challenges of today, tomorrow, and always. We thank you for your support and understanding through these difficult times. Please feel free to reach out to any of your local Commercial Bank contacts with any questions or concerns.
For more information on pandemic-related matters, please visit the resources below.
• Small Business Owners' Guide to the CARES Act
• Coronavirus Emergency Loans - Small Business Guide & Checklist
• DIFS - MiMortgage Relief Partnership
• Commercial Bank Online Banking
• Centers for Disease Control and Prevention information
• State of Michigan News on the Coronavirus
• FAQs: Bank Customers Affected by Coronavirus (COVID-19)
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